Why Sitecore with Dynamics 365?
Customers are becoming increasingly demanding now a days.To fulfill their aspirations you need data regarding every customer's purchase history, behavior, location and preferred method of interacting with you. You may already possess the data you need, but that does not necessarily mean that you can turn the data into actionable steps. However, combining the power of Dynamics 365 with the power of Sitecore can help you achieve your goals.
What is Strength of Dynamics 365 along with Sitecore?
Sitecore is a powerful CMS and supports for multichannel, contextual marketing, however Dynamics 365 offers true customer relationship management, allowing you to build direct relationships with your customers and boost sales and fulfill customers' expectations and needs.
What they offers together?
After having a little deeper look at both Sitecore and Dynamics 365 you can discover that the combination of Dynamics 365 and Sitecore can deliver some tangible benefits.
You can enhance your analytics as well as your reporting capabilities. The combination lets you combine web activity with customer profiles to give you a better picture of their intentions and behaviors. For example, an existing contact who visits your website's pricing page several times in a brief period may be receptive to a sales call.
You can improve email campaigns. Reports of the death of email marketing are premature; email is still an effective tool for engaging customers. Dynamics 365 and Sitecore both have email tools, but combining them can boost your success. Sitecore's email experience manager can help you create relevant, effective emails, while Dynamics allows you to target groups and relay the results to your contact profiles.
You can deliver personalized web content. Increasingly, visitors to your website expect personalized, relevant content. You can use the data gathered about each contact in your CRM to allow Sitecore to display content that has been tailored to each visitor's needs.
You can improve your customer service. Customer retention is a critical part of building or growing a business. Integrating Sitecore with Dynamics can make it easier to give your customers better service. For example, you could design a form for your website that allows customers to submit support tickets or build surveys to obtain information. The information entered can be transferred automatically to your CRM.
Conclusion
In short, Sitecore or Dynamics alone can offer many benefits for your sales team. Together, they can help you achieve greater success in personalizing your content, attracting new customers and enhancing your customer service.
Customers are becoming increasingly demanding now a days.To fulfill their aspirations you need data regarding every customer's purchase history, behavior, location and preferred method of interacting with you. You may already possess the data you need, but that does not necessarily mean that you can turn the data into actionable steps. However, combining the power of Dynamics 365 with the power of Sitecore can help you achieve your goals.
What is Strength of Dynamics 365 along with Sitecore?
Sitecore is a powerful CMS and supports for multichannel, contextual marketing, however Dynamics 365 offers true customer relationship management, allowing you to build direct relationships with your customers and boost sales and fulfill customers' expectations and needs.
What they offers together?
After having a little deeper look at both Sitecore and Dynamics 365 you can discover that the combination of Dynamics 365 and Sitecore can deliver some tangible benefits.
You can enhance your analytics as well as your reporting capabilities. The combination lets you combine web activity with customer profiles to give you a better picture of their intentions and behaviors. For example, an existing contact who visits your website's pricing page several times in a brief period may be receptive to a sales call.
You can improve email campaigns. Reports of the death of email marketing are premature; email is still an effective tool for engaging customers. Dynamics 365 and Sitecore both have email tools, but combining them can boost your success. Sitecore's email experience manager can help you create relevant, effective emails, while Dynamics allows you to target groups and relay the results to your contact profiles.
You can deliver personalized web content. Increasingly, visitors to your website expect personalized, relevant content. You can use the data gathered about each contact in your CRM to allow Sitecore to display content that has been tailored to each visitor's needs.
You can improve your customer service. Customer retention is a critical part of building or growing a business. Integrating Sitecore with Dynamics can make it easier to give your customers better service. For example, you could design a form for your website that allows customers to submit support tickets or build surveys to obtain information. The information entered can be transferred automatically to your CRM.
Conclusion
In short, Sitecore or Dynamics alone can offer many benefits for your sales team. Together, they can help you achieve greater success in personalizing your content, attracting new customers and enhancing your customer service.
